Frequently Asked Questions
Everything you need to know about enhancing your living space with Soltech.
What is the typical shipping timeline for furniture orders?
Most in-stock items ship within 3-5 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for transit and professional assembly.
Do you offer a warranty on your home decor and lighting?
Yes, all Soltech products come with a standard 12-month manufacturer warranty covering defects in materials and craftsmanship.
What is your return policy if a product doesn't fit my space?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled to qualify for a full refund.
Are your materials sustainably sourced?
Sustainability is a core value at Soltech. We prioritize FSC-certified woods, recycled textiles, and eco-friendly finishes in over 80% of our current collection.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment in real-time.
Do you provide interior design consultations?
Yes, we offer complimentary 15-minute virtual consultations to help you select the perfect pieces for your home's layout and aesthetic.